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Terms & Conditions



Before using the Nemtek website please ensure you have read and understood the terms and conditions below. If you have any queries about our terms and conditions or anything else on this website please get in touch.

Stock Availability

All products are subject to availability. We will always contact you regarding unexpected delays or product changes. Some items may take 2-3 days to source.

Pricing

This website only ships within South Africa and all pricing is shown in South African Rand (ZAR) and is inclusive of VAT. Prices on our web site are subject to change without prior notice. We will contact you regarding price changes at the time of order (unless it's in your favour - in which case we will automatically charge you the lower amount).

Shipping

Orders placed through this website are shipped according to their weight. For pricing and full shipping information see our Shipping Info page.

Payment

This website accepts payment by Visa, MasterCard, and American Express. Our payment process is protected by 128 bit SSL technology so you can be sure that your credit card details are absolutely safe and secure.

Warranties

Energizer electronics come with a two year warranty, subject to our standard terms and conditions as set out on our website. Any goods for possible warranty replacement must be returned to us with proof of purchase for warranty assessment and inspection. Items covered under manufacturers warranty will be repaired or replaced. Shipping and labour costs are not covered under any warranty. Any Damaged goods must be reported within 48 hrs of receipt quoting invoice number, courier tracking number. The can be made by e mail, fax or phone, preferably with digital image showing damage. We will endeavor to remedy all disputes within 14 days of notification. Postage on goods found to be damaged during delivery will be covered by us.

Compliance

Nemtek energizers and products conform to the standards set out by the IEC 60355-2-76, CISPR 14 and EN 6100. Please refer to the energizer section of the Nemtek website for more details.

Returns

Goods can be returned within 14 days of receipt for refund or exchange. The goods must be returned new, unused, unaltered, not previously installed, and in a sellable condition with all of the original packaging. However, freight costs will not be refunded.

Errors

We try to ensure that all information on the site is correct however human error can step in and change this. In the event of a typo, we apologise. If you spot something that seems a little odd then let us know.

Contact

If you have any questions or concerns regarding shopping online with us please contact us:

Northriding (Head Office):
Email: exports1@nemtek.co.za
Phone: +27 (0) 11 462 8283/4
Address: Northriding Commercial Park, Stand 251, Aintree Avenue, Northriding, Randburg, South Africa Copyright 2017 Nemtek All Rights Reserved | Admin